Mail/Absentee Voting

Average rating: 4.7

• Minimum rating: 2.0

• Maximum rating: 5.0

Mail-in vote used by 22 respondents (35.7%)

• Challenges with printing a ballot and confusion about how to return

Dropbox used by 37 respondents (61.7%)

• Majority of respondents said voting by dropbox was easy

Vote by Mail feedback:

• “Ensure ballots are delivered in a timely fashion and that people understand the process if they choose to print the ballot (several folks told me they didn't get their ballots, couldn't print, didn't have the correct envelope, etc.)”

• “Make it automatic instead of having to request”

• “I gave up on the electronic ballot receipt after one cycle. It was awful having to print it out and transfer numbers, etc. I think that is a waste of people's time - it is too complicated. The mail receipt worked for me, but my other son requested it just before the deadline and it arrived too late for him to use.”

• “More reliable, many voters voted provisionally on election day because they said ballot never arrived”

• “I found the instructions to be a bit confusing, and there were a lot of pages to print out, only some of which needed to be returned.”

• “I liked getting a text message saying the my mailed in ballot had been received. It gave me confidence in voting by mail so will probably continue doing so.”

• “I signed up several mos ago for forever absentee voting, with ballot to be emailed. I got an alert a ballot was coming, but never got the ballot, despite several requests via email. Instead, I voted provisionally.”

• “My son gets two ballots every year when he asks for a mail in ballot, and while he has reported it many times, he still gets two. It would be good to have a place to report ballot errors that actually works.”

Dropbox feedback:

• “They relocated this one from the main drive to back by the entrance to the museum, which was a little confusing. They should put it in the same place every time.” [Baltimore Museum of Art]

• “Better signs placed on where to find it once you get to the location”

• More dropbox locations

• “Clarify the box actually isn't available for ballots after a certain time ... that was true for mine I had to go THREE times to drop it off.”

• “Make sure that there are ramps available for wheelchair accessible folks and people with strollers.”

• “More drop boxes so everyone has the ability to walk to drop ballots off; more visibility of the drop boxes so they aren’t just a drop off but create marketing for the election itself”

• “Visible security or camera monitoring”

• “Clarify you can bring a mail ballot to your local polling place and even consider setting those up OUTSIDE of the polling location ... what is gratuitously confusing these days is there's a kabillion ways to vote and some come to the polls with a spoiled mail ballot and they think they have lost their right to vote.”

• Make dropboxes available at polling locations on Election Day & make voters aware of this

Early Voting In-Person

Average rating: 4.5

• Minimum: 3.0

• Maximum: 5.0

Respondent feedback:

• “Clearer rules and understanding by citizens and elections judges on same-day registration”

• “The campaigning outside the polling place was really overwhelming”

• More voting centers

• “I loved the short line and ease of registration. However, I wish there were a site closer to me”

Election Day In-Person

Average rating: 4.3

• Minimum: 1.0

• Maximum: 5.0

Respondent feedback:

• More electronic voting machines

• Better signage identifying precinct (inside and outside building)

• Short-staffed

• “Better communication with people waiting in line, better organization among poll workers”

• “Polling place opened 40 minutes late (easily a dozen of us had been waiting since 7am when it was supposed to open). Once it opened it was very disorganized inside.” [Location: SCHOOL #15 STADIUM SCHOOL]

• “The entrance to our regular polling place was different and not marked"

• “I served as an election judge on July 19. I'd like to see much better organization well before the election. Our polling place was OK (I think) but I could tell that, administratively, the election was really a mess on the back end.”